Privacy Policy

This Privacy Policy explains how Prestige Relocation Packers and Movers (“Company”, “we”, “our”, “us”) collects, uses, discloses, and protects your information when you visit our website https://www.prestigerelocation.in or use our services. By using our Website or services, you agree to the practices described in this Policy.

1. Information We Collect

Personal Information: Name, phone number, email address, pickup and delivery addresses, and any other details you submit through contact or booking forms.
Service Information: Details about your move such as type of goods, date of shifting, city, and special instructions.
Technical Information: IP address, browser type, device information, and pages visited on our Website collected via cookies or analytics tools.

2. How We Use Your Information

To respond to your inquiries, provide quotations, and confirm bookings.
To plan, manage, and execute your packing, loading, transportation, and delivery services.
To improve our Website, services, customer support, and overall user experience.
To send important updates, service-related communication, or promotional messages (where permitted by law).
To comply with legal obligations, resolve disputes, or enforce our Terms & Conditions.

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
You can control or disable cookies through your browser settings, but some features of the Website may not function properly if cookies are disabled.

4. Sharing of Information

We may share your information with our employees, drivers, packing teams, and logistics partners strictly for executing your move.
We may share limited information with third‑party service providers (IT support, analytics, payment gateways, insurers) who assist us in operating our business, subject to confidentiality obligations.
We may disclose information when required by law, court order, or government authority, or to protect our legal rights, users, or the public.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.
When information is no longer needed, we may delete, anonymize, or securely store it as per our data retention practices.

7. Your Rights and Choices

You may contact us to review, update, or correct your personal information that we hold.
You may request deletion of certain data, subject to our legal and contractual obligations.
You may opt out of receiving non-essential promotional communications by following the unsubscribe instructions or contacting us directly.

8. Third‑Party Websites

Our Website may contain links to third‑party websites, social media pages, or services. We are not responsible for the privacy practices, content, or security of such external sites. You are encouraged to review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
The updated Policy will be posted on this page with a revised “Last Updated” date, and your continued use of the Website or services after such changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company: Prestige Relocation Packers and Movers

Address: Plot No.-6 E-Block, Shop No-8, Kanjala Market, Opposite Ganesh Paradise, Narayan Vihar, Mansarovar, Jaipur – 302020, Rajasthan, India

Phone: +91 98453 98454

Email: info@prestigerelocation.in

Frequently Asked Questions

Get quick answers to the most common questions customers ask before hiring Packers and Movers in India. This FAQ section is designed to help you understand our services, pricing, safety measures, and booking process so you can plan your move with complete confidence:

Booking is simple! You can contact us via phone, WhatsApp, or our website form. We’ll guide you through every step and schedule your move at your convenience.

Absolutely. All moves are protected with comprehensive insurance coverage, ensuring your valuables are safe in case of any unexpected event.

Yes, we offer professional packing services using quality materials. Our team carefully packs, labels, and handles all items, including fragile and valuable ones.

We recommend booking at least one week in advance, especially during peak moving seasons. However, we also accommodate last-minute requests whenever possible.